Technical Support
At NeoByte Solutions, we are committed to providing customers with high quality support and assistance. If you encounter a problem, or have a question, or need any other help with our products and solutions, here are a few ways to get an answer or find a solution:
- Consult the product documentation (this help file and/or any other documentation items that come with the product).
- Visit the Invisible Secrets 4 website at http://www.invisiblesecrets.com for updated documentation and other information resources.
- Some problems may be solved by updating to the latest version of Invisible Secrets 4. Please visit http://www.invisiblesecrets.com to download the latest available version.
- Contact the 24x7 E-Mail Technical Support by writing to support@invisiblesecrets.com. You may also contact NeoByte Solutions Support by fax, phone, or mail (see below).
To provide the answers you need quickly and efficiently, the support staff needs some information about your computer and your software. Please include the following information when you request support: program name and version number, computer brand and model, any additional hardware or peripherals connected to your computer, operating system type and version numbers, network information, relevant browsers or applications and their version numbers (where applicable). Please also include information on how to reproduce your problem: when it occurs, whether you can reproduce it regularly, and under what conditions.
Contacting NeoByte Solutions
Write to:
NeoByte Solutions
European Offices
Aleea Rogerius, Bl H1, Sc B, Ap. 11
410397 Oradea
Romania
Phone: +40-745-383283
Web: http://www.invisiblesecrets.com
E-Mail: info@invisiblesecrets.com
Sales: sales@invisiblesecrets.com |
