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Introduction
» LanHelper
» Features
» System Requirements
» What's New?
Quick Start Guide
» Machine Data
» Network Management
» Network Monitoring
Using LanHelper
» Import & Export
» Scan Network
» Access Computers & Shared Resources
» Operating System Compatibility
» Options
» View Data
» Abort Remote Shutdown
» Command Line Mode
» Data Viewer
» LanHelper Integrated Command
» Groups
» Open Files
» Refresh Status
» Remote Execute
» Remote Shutdown
» Security Credentials
» Send Message
» Services
» Sessions
» Users
» Wake-On-LAN
Support Detail
» Frequently Asked Questions
» Contacting Us
 
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Options

General

  • Minimize to system tray
    Minimize the program to system tray and get more room in the taskbar.
  • Run program at Windows startup
    Run the program every time Windows is started. Thus Wake-On-LAN tasks and shutdown tasks can automatically resume scheduling.
  • Auto open the file last used at program startup
    Open the XML file last used at the program startup.
  • Auto refresh status on file loading
    Perform Refresh Status operation automatically on XML file loading.
  • Show filter results in Filter window (v1.0)
    When you filter the data in the main window using "View>Filter", the results are shown in Filter window just as what version 1.0 does.
  • Enable logging
    Save the network operation results to the log.
  • Maximum log size (KB)
    If file size of the log exceed this value, the program would first backup it, then clear it. The default value is 2,048KB.
  • Select character set for XML encoding
    Select the character set for XML encoding. An accurate character set makes the XML file correctly be processed by other programs such as IE, Microsoft Office XP. This character set doesn't affect LanHelper.
  • Delimiter for shared resources
    Select the delimiter that separates the names of the shared resources in the main window.
  • Remove task if it is not scheduled to run again
    If a Wake-On-LAN or shutdown scheduled task runs only once, or it has an end date and just ran on the final date, it would be removed on running completed. To a non-periodically scheduled task that runs weekly or monthly, it would be removed after already running on every specified day or days.
  • Prompt me if any task being scheduled on program exit
    If any Wake-On-LAN or shutdown task is found to be on schedule on program exit, a message will pop up to prompt the user.
  • When perform "View xxx" action
    The actions such as View Service, View Users, View Groups, etc., when you choose to perform them, the program will switch the tabs to the Log one. Use this option to make it switch to the View tab or stay where it was.
  • Check for update
    Automatically visit the homepage and get the new version information. Four periods were available for selecting: Never, Daily, Weekly, Monthly.

Scan: Check the options to scan

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  • Name
    Scan the name of remote machine. It returns NetBIOS names while using Scan LAN or Scan Workgroups, and returns DNS names while using Scan IP. This option cannot be disabled.
  • IP address
    Scan IP address of remote machine. The IP address is always returned while using Scan IP.
  • MAC address
    Scan MAC address of remote machine. LanHelper uses NetBIOS to scan MAC address.
  • Workgroup name
    Scan the workgroup name of remote machine.
  • Server information
    Scan the type of software that remote system is running. The returned result may be SQL server, Domain Controller or Novell server, etc. Also scan the type of operating system and computer comment.
  • Shared folder
    Scan shared folders of remote machine, including all the hidden shared resources.
  • Shared printer
    Scan the shared printer of remote machine.
  • NetBIOS
    Scan user name of the logged-on user on remote system and other NetBIOS information, such as Domain Name, Master Browser, etc. The user name is blank if no user was logged on. The computer name is probably returned if the user name was not unique on local network.
  • SNMP
    Scan SNMP (system) information, such as sysLocation, sysUpTime, etc.
  • Detect the access to shared folders
    Detect whether you have write or read access to shared folders. With this feature you can find the shared folders to be writable or read-only or password protected.
  • Scan on-line machine only
    The scan results exclude the off-line machines. If this option is turned on, the number of the returned results is not always equal to the actual number of all the scanned machines, and the latter is a bit larger generally.
  • Allow duplicate targets in the list
    Adding a new item to the list without deleting existing items that have the same IP address or computer name.
  • Beep on scanning completed
    Generate a message beep to prompt user on scanning completed.
  • Ping timeout
    This value determines time (in milliseconds), during which the program will wait for a response from each scanning machine. If no response is received the scanning machine is considered as an off-line one. The default value for this option is 500, which is sufficient for local network. But for WAN or modem connection, it will be better to set it to 3000 or more.
  • Ping retry count
    This is the maximum number of ping count. The values of Ping Timeout and Ping Retry Count options are also used by Refresh Status function.
  • Maximum threads for IP scanning
    This is the maximum threads number that the program will use while scanning IP. The default value is 64 and the maximum one is 128.

Refresh Status

  • Beep on refreshing completed
    Generate a message beep to prompt user on refreshing completed.
  • Ignore DNS suffix while match names to determine status
    When scanning network by using Scan LAN functionality, we get computers' NetBIOS names. When using Scan IP, we get computers' NetBIOS names or FQDN (Fully Qualified Domain Name) names. If you have NetBIOS names in Names column of the list in the main window, when you use "Refresh By IP" some computers' statuses may be improperly identified as "!@" (IP active, name changed). For example, one computer's name is PCNAME in the list, and its FQDN name is PCNAME.DOMAIN.NET. When you use Refresh By Name, the computer's status is identified as "alive". But when you use Refresh By IP, LanHelper resolve the IP address and get the FQDN name which doesn't equal PCNAME. So the status is identified as "!@". Turn on this option to make LanHelper consider PCNAME equaling PCNAME.DOMAIN.NET and so on. Please refer to Refresh Status section for all status symbols' meaning.
  • Select XML group(s)
    Check one or more groups from the drop-down list. If this option is set, the program only refresh statuses or run the monitor on the machines which have joined the specified XML groups in the list of the main window.
  • Monitor Mode: The following options are only available for monitor mode;
    • Monitoring at interval of
      Specify how many seconds should the program wait before next refreshing status.
  • Alert Events
    • Any change
      Any status change.
    • Status changed to be off-line
      The status changed and current status is "---". Generally this event is triggered when a machine failure occurred.
    • Status changed to be on-line
      Previous status is "---", and current status is "alive", "@!" or "!@". Generally this event is triggered when a machine come back up.
    • Name or IP changed
      Pervious status is "alive", and current status is "@!" or "!@".
    • Consider status changed if consecutive
      Specify how many times the changed status must appear before the program consider the status to be changed.
  • Alert Settings: Check one or more alert methods, then click Settings button to set their options. Six methods are available in current version.
    • Play sound
      This method play sound file, only support WAV format. If you want to play music of other formats such as MP3, use Execute Command method instead. For example, the command below uses Windows Media Player to play an mp3 file "c:\my.mp3":
      wmplayer.exe c:\my.mp3
    • Send mail
      Send alert information to your E-mail address via SMTP (Simple Mail Transfer Protocol) server. Set primary SMTP and backup SMTP for sending email. The primary SMTP would be first used. If it failed, the program uses backup SMTP to continue sending the alert.
    • From
      The from email address. It can be the same to recipient email address, but to some SMTP servers this may cause sending mail failed.
    • To
      The recipient email address. The alert information will be sent to this email address.
    • SMTP server
      Specify server you want to use to send mail. This can be DNS name or IP address. They usually look like "smtp.yourdomain.com" or "mail.yourdomain.com".
    • SMTP port
      The port for which incoming mail connections will be accepted. The default value is 25.
    • User name
      The mail account name. Commonly it is the characters prior to “@”in the email address. Some mail provider requires filling the full email address here.
    • Password
      The password of this mail account.
    • Requires SSL
      Connect to the SMTP server via secure connection SSL. Some servers such as Gmail require this option.
    • Email subject
      Specify letter subject here.
  • Send message
    Send alert information to local machine or remote ones via network message.
  • Execute command
    Execute commands or run executable files. Arguments are acceptable. To execute multiple commands, write them in a batch file (.bat) and execute the batch file.
  • Wake-On-LAN
    Use this method to send Wake-On-LAN commands to boot machines which have been down or been shut down. The machines should have MAC addresses in MAC column of the list in the main window. It will skip the machines that have a "alive" status. To make sure a machine have been powered down, set these two options "Monitoring at interval of" and "Consider status changed if consecutive" to appreciate values.
  • Shutdown
    Use this method to shut down machines once they started up. It will skip the machines which have a "---" status.

Wake-On-LAN

  • Remote UDP port
    The remote port in Wake-On-LAN packet. The default value is 2304. If target computers are behind router or firewall, you should change this value or enable this UDP port on router or firewall.
  • After task completed notify me by
    • Log only
      Don't send any notification, but the program will still save some information into the log.
    • Popping up standard dialogue box
      Show notification using the standard dialogue box.
    • Sending message
      Send the notification to local or remote machine via network message. This option is only available under Windows NT/2000/XP.
    • Send to
      Enter the machine names or IP addresses here to where the message should be sent. Use comma to separate the destinations if more than one destination is specified.
  • IP broadcast address
    This option only affect all the targets' IP broadcast addresses listed in the General tab of the Wake-On-LAN dialog. The IP broadcast addresses will be re-calculated according to this option every time the Wake-On-LAN dialog is shown.
    • Send option
      There are four send options available. Local Subnet is the default option and the broadcast address will be set to 255.255.255.255. This option cannot broadcast across subnet. Internet option is used for directed broadcasting to other subnets and requires entering an IP address and subnet mask. Unicast option is used for directly send packets to target machine. Using this option you should make sure that the target machine is able to receive the Wake-On-LAN packets since it's powered off. Directed Broadcast option is used for broadcasting on specify subnet. This option requires only entering an subnet mask.
  • Power peaks settings
    • Wait for x seconds
      Before sending packets to next y machines
      When you're using Wake-On-LAN, if too many machines respond to the Wake-On-LAN commands and boot at the same time, it may cause AC power overload and being lost. Using this option to request the program pausing a while (x seconds) every time it finishes sending packets to y machines.

Remote Execute

  • Switch IP address to DNS or NetBIOS name for selected machine(s)
    If you are running Windows XP or Windows 2003 Server, and have hotfix KB835732 installed, it's recommended that you turn on this option. Otherwise you would fail to schedule task to run on local or remote machine.

LanHelper Integrated Command

  • Pop up Data Viewer after receiving new data
    Some LanHelper Integrated Command, such as Capture Screen, Get System Information, Get Window Information, Get Process Information, etc., when they are running on a remote system they would generate some data and transmit them back to LanHelper. Once the program received new data from remote machine, the program saved them to disk, then pop up the Data Viewer to show content of the data.
  • Folder for saving received data
    Specify the folder for saving the data generated by LanHelper Integrated Command.
  • Only save 5 screen pictures
    When remotely capture screen, the program only reserve 5 screen pictures saved on disk. The others would be deleted. If this option is turn off, all the screen pictures would be reserved. And the older ones' would be automatically renamed while new screen picture arrive.
  • Only show top 5 screen pictures
    Show top 5 recently received screen pictures if the number of screen pictures greater than 5. Turn off this option to show all pictures in Data Viewer dialog.

Send Message

  • Clear message box after message sent
    Clear the text in Message box after the message was sent successfully.
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