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Introduction
» NetworkShield Firewall 2006
» Features
» System Requirements
» Quick Setup
Administration
» Administration
» Administration: How To
Firewall Policy
» Firewall Policy
» Firewall Policy: How To
» Editing Rules
Traffic Usage Policy
» Traffic Usage Policy
» Traffic Usage Policy: How To
Network Relationships
» Network Relationships
» Networks Relationships: How To
Network Objects
» Network Objects
» Networks
» Networks Objects: How to
» Manage Objects
Protocols
» Protocols
» Protocols: How to
Monitoring & Logging
» Monitoring
» Logging
» Firewall Logging
» Security Client
Help & Support
» Online Support
» Contacts
 

Online Support

Technical support is available for all users. Registered users receive answers to their requests within 24 hours. This time increases to 48 hours for unregistered users. In fact, 75% of requests are answered within several hours. We do not send automatic replies to your letters.

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If you haven't received the registration information within 24 hours after paying for the product or you are having problems registering it, fill online contact form at http://www.networkshield.com/forms/order-problem.htm

Contact Forms
You can send your request using one of the forms below. Please fill out all the fields attentively, as this will expedite the solution of your problem.

  • Technical Support (http://www.networkshield.com/forms/technical-support.htm)
    Use this form for questions related to technical issues.
  • Software feedback (http://www.networkshield.com/forms/software-feedback.htm)
    Use this form for software comments and suggestions.
  • Problems with order (http://www.networkshield.com/forms/order-problem.htm)
    Use this form, if you experience problems with your NetworkShield order or you have not received your paid order within 24 hours.
  • General comments (http://www.networkshield.com/forms/general-comments.htm)
    Use this form for general questions, comments and suggestions.
  • Sales questions (http://www.networkshield.com/forms/sales-questions.htm)
    Use this form for questions related to purchasing and licensing.
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