Frequently Asked Questions

Where can I find the PrimaSoft' s programs?

1) Internet: To find our products on the Internet:

Connect with our Home Page : http://www.primasoft.com

2) Contact us.

2. How can I learn about new versions of your software?

You should visit one of our home pages on a regular basis. Our home page is the first place where new releases of our software are announced.

3. How to use backup and restore functions?

See How to use Backup and Restore functions section for a detailed description (or Maintenance).

4. Why are my DBF, DBT and MDX files so big?

MDX files store your database indexes and can grow substantially overtime if you have used many different orderings and filters. You can trim the MDX file by using Delete Indexes function in Maintenance.

DBF files contain the main portion of your data. After a long-time usage many deleted records can accumulate. The deleted records are not displayed but they occupy your disk space. You can remove those deleted records by using Pack Database function in Maintenance.

DBT files store both Multi-line text and graphics and they can take a lot of space (especially graphics). DBT files should be much smaller if you use 16 color graphic images as opposed to 256 or more. Still when you think your DBT file is too large you can try Repair Data File function in Maintenance (or Backup followed by Restore). DBT files can become corrupted in some rare situations, and you should use Repair Data File function in such circumstances.

5. I switched to multi-user system and I can not return to single-user system. What should I do?

Enter "Supervisor" as User Id in the Login screen and leave the Password field blank (if you did not set a password for the Supervisor). Then, change the Options to Single-User system.

6. Use the right mouse button!

You can conveniently access many options and functions by clicking with the right mouse button on different elements of the main window. For example, right-click on a graphic control and you will see a Popup Menu with functions such as: Clear, Load, Save, Copy, Paste, Screen Capture, and Help.

7. Learn how to use filters!

Filters can be very useful in selecting a subset of all records both for viewing and printing. For example, if you are only interested in records with NAME data field beginning with letters C-F just set the filter for the NAME field with filter expression 'BETWEEN C and F'.

8. What is Non-Stop search?

In the Find window (after you click on the Search button) there is a useful Non-Stop Search option. You can use it to Find all records meeting your search criteria in one pass. It works very much like a filter - you can use the result of a Non-Stop Search for both viewing and printing.

9. Why Letter Tabs are not working?

The Letter Tabs are not active in one of two situations: they are disabled in Options or no Primary Sort Field has been selected. The Letter Tabs only make sense when your database is sorted alphabetically. For more information see sort.

10. How many records are there in my database?

To answer this question you have to disable the Letter Tabs in the Options windows. Then Click on Last button in the left panel (Table Of Contents) and select the last record by clicking on the last non-empty Record. The number in the right-bottom part of the main window (underneath the Details Panel) will give you the number of records in your database.

11. How can I get pictures into a graphic field?

Using the right mouse button click on the graphic field and select Scann, Load, or Screen Capture. Load can load pictures from GIF, JPEG, PCX, PNG, and BMP files. Using Screen Capture you can import pictures from any format.