Auto-Responder Setup Dialog
In this dialog you can activate certain (existing) templates as autoresponders.
Checklist for setting up an autoresponder:
- First set up a normal answer template in TEA as you would do for interactive email answering. Set e.g. a message subject/text, auto-shift-folder, forwarding, answer macros etc.
- Take care to set up a (simple) classification macro inside the macro which matches against certain 'from'-addresses, subjects, text or simply all incoming emails which you want to be answered by this template. The macro has to return a high value when it is responsible for a mail. No programming experience is needed for simple tasks. See/copy the macro examples in Quickstart - Autoresponder
- Then activate the template for autoresponse purposes by adding it to the auto-responder list in this Autoresponder Setup Dialog.
- Activate periodic Automatic global IO synchronization in this Autoresponder Setup Dialog
- Activate Simulated sending and/or directed sending for the autoresponder by setting the checkboxes and probability levels in this Autoresponder Setup Dialog
- An auto-responder template's classification macro must return probability points high enough in the success case in order to pass the probability threshhold's configured in this setup dialog.
Examples for a classification macro:
A template's classification macro which does global unconditional auto-response to any incoming mail can be as simple as:
Return(90) #90% class probability
A selective auto-response template would have a classification macro like:
if ( mail.Subject.startswith("Support Request:") and
mail.From=="cgiform@mycompany.com" ):
Return(100)
Add Button
Choose an existing template for inclusion in the auto-response list.
Automatic global snyc time
Automatic periodic email I/O sync is usually required for auto-responder operation. If not enabled, auto-response takes place upon manual Sync (Sync button in toolbar)
Auto-Response: Send directly ...
Enable and set a probability threshold to enable direct sending of the auto-response
Auto-Response: Simulation to draft folder ...
Enable and set a probability threshold to enable putting the auto-response answer into the draft folder of the corresponding email I/O system. E.g. in MS Outlook's own draft folder. Thus you can make a save auto-response simulation by enabling this but not enabling Auto-Response: Send directly ...
Auto-Response: Classify mails only amonst auto-response templates ...
Set this option to make classification for auto-response only amongst auto-response templates.
( By default during an auto-response check cycle the incoming mail is classified by all templates with a class macro. Thus if the winning template with highest probability points is not a AR template, no auto-response takes place.)
Log File
Enable and set a log file for tracing auto-response actions
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