Huge Collections of Software Manuals and Knowledgebase

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Huge Collections of Software Manuals and Knowledgebase
 
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Introduction
» Fast Email Delivery Engine
» Getting Started
Email Campaigns
» Creating Campaigns with Wizard
» Creating Campaigns
» Message Editor
» Using Campaigns
» Sending Statistics
» Tracking Statistics
Lists
» Lists Overview
» List Operations
» Importing Lists
» Exporting Lists
Queries & Databases
» Creating Queries
» Using Queries
» Managing Databases
Scheduled Tasks & Templates
» Scheduler Overview
» Tool Bar Descriptions
» Creating Templates
» Using Templates
Scripts & Settings
» Scripts Overview
» Managing Scripts
» General
» Sending Mode
» SMTP Server
» DNS Settings
» Proxy Settings
» Web Page
» Tracking
» Domains
» Public DNS Servers
» Spam & Black Lists
Snapshots & Object Model
» Snapshots Overview
» From Queries
» From Inner List
» From Imported List
» From Single URL
» Using Object Model in ASP
» Using Object Model in ASP.NET
» Using Object Model in C#
» Using Object Model in C++
Order & Support Details
» Troubleshoot
» Frequently Asked Questions
» Support
» Order
 

Support

Support Information

Our technical support service is always glad to answer any your questions. Please, keep to the following rules when contacting the technical support service:

If your question concerns incorrect operation of the software, do not forget to provide the version number of your operating system and service/upgrade pack installed on your computer.

Please, include any additional details you see appropriate. Programmers need clear concise facts so they can recreate your unique situation in attempt to experience the problem first hand. This is the only real way to find out where the problem truly is. It may not be in the software at all.

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If you are a registered user, specify your order number. It will help us to process your inquiry faster.

See the list of latest upgrades in the Internet; the problem might be already corrected in the newer version.

You can contact the technical support service via email - support@lencom.com We also recommend visiting our web-site where you can find additional information about our products.
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