How to view the email header in Outlook Express
NOTE: Outlook Express users can now drag and drop an email from the inbox onto the Visualware Desktop Icon to initiate a trace
The process of viewing headers for an email in Outlook Express is very simple. The first thing you have to do is right click on the email you wish to get the header for. The right click menu will appear as shown below in fig 1:
Fig 1: Properties of an email.
From the menu above choose 'Properties'; this will launch a dialog box like the one below in fig 2:
Fig 2: Details Tab in Properties
When the dialog box first launches it will be on the 'General' tab; to view the headers click on the 'Details' tab as shown above in red.
To use these headers in eMailTrackerPro you have to follow the simple instructions below:
- Highlight the headers by clicking and dragging your cursor over the header text. Make sure you have got the whole header as some headers are too big for the window and you will be required to scroll down. By dragging it should automatically scroll down for you.
- Hold down the 'Ctrl' button on your keyboard and the press the 'C' key once, this has copied the highlighted headers.
- Open eMailTrackerPro if it is not already open and click inside the dialog box where the headers are to be pasted. The headers should be automatically pasted into the dialog box, if this is not the case then hold down the 'Ctrl' key again and press the 'V' key to paste the headers into eMailTrackerPro.
- Once the headers have been pasted click the 'Trace' button to initiate the trace.
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