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Report Email Abuse
In most cases eMailTrackerPro will identify the IP address of the sender's computer, the sender's geographical location, and the company providing Internet service (or ISP) for the IP address. Reports for email abuse -- such as spam, email-borne viruses and email threats -- should be directed to the sender's ISP.
In eMailTrackerPro, spam can be easily reported by following the steps below:
- Right-click on the Visualware system tray icon, and select the 'Abuse Reporting' menu option.
Select 'Spam email', paste enter the email header of the spam message into the box, and select 'Produce Report'.
- A report will be generated in your web browser, which can then be easily emailed to the network provider. Copy the ISP's email address indicated in the top section of the report. In Internet Explorer select 'File, Send Page by Email' then paste the email address in the 'To:' field, and send the message.
- The registered 'owner' of the sender's IP address can be viewed in the 'further owner details' section of the eMailTrackerPro report, in the 'Domain Owner Information' column.
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