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Basic Email Trace

eMailTrackerPro provides two tracing options:

1. Trace an email message you have received

Tracing an email message provides much more information regarding the sender. Each email message includes an Internet header with valuable information regarding the message path from the sender to the recipient. eMailTrackerPro analyzes the message header and reports the IP address of the computer where the message originated, its estimated location, the individual or organization the IP address is registered to, the network provider, and additional information as available.

2. Trace an email address

Tracing an email address (i.e. name@company.com) reports the mail server for the address; it is useful for identifying the company and network providing service for the address, but does not provide specific information about the sender. As email addresses can be easily forged, the information provided may not be reliable for purposes of investigating and reporting email abuse.

The eMailTrackerPro Trace Window may be accessed by:

Clicking either trace email link in the 'Start Here' tab.

Going to the 'File' menu and choosing to trace an email.

Clicking the icon in the 'My Trace Reports' tab.

By choosing any of the options explained above you will get the dialog box shown below in fig 4.1.

If you have copied an email header, it will be automatically pasted into the Email headers box as shown above. If you wish to trace just an email address then select the check box next to the Trace an email address option and enter the email address. Select the Trace button to start the trace. Once you have done this a basic trace will be carried out and a new tab will open, as shown in fig 4.2 below:

The numbers below refer to the numbers on the image above:

1 - you can click the button/link denoted by the number 1 to start and advanced trace.

2 - If you wish to perform another trace then click this button. It will launch the same dialog as in fig 4.1

3 - This is the analysis section which displays all the key information about the email. Such as domain and network details and contact information.

4 - This is the map, it shows the end location of the email. Note that using eMailTrackerPro it is impossible to find the exact location of the physical machine that was used to send an email. eMailTrackerPro is used to determine the sender's IP address, the location of the sender's ISP as well as network and domain contact information. Using this information you can easily report spammers or any unwanted email to these contacts, for this use the abuse reporting feature.

5 - Should you wish to close the email tab the click this red x. Note that only after an advanced trace has been performed will the email be added to your My Trace Reports tab.

6 - This simply link to the Visualware website

7 - This is the abuse report link for this email. If you wish to produce a report that you can send to the ISP then click this option.