Monitor Service Event Log Errors
SOLUTIONS
Inventory Manager
Control Center
NSMC
OPERATING SYSTEMS
Windows 2000
Windows XP
Windows 2003
SYMPTOMS
When running a report, the Report Wizard generates the following errors:
CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: Load report failed.
Invalid Report File Path.
RESOLUTION
There are some possibilities that result in an Invalid Report File Path Error. Use the following steps to ensure the report is viewable:
- Check to see if the report file exists in the Reports Directory (PFiles\Insystek\Report Wizard\Reports). For a list of corresponding report names to report files, refer to the Appendix 3: Report Files.
- If the report file exists, ensure the database entry exists, by running the following script from a command prompt: osql /E -d "nsmc" -Q "select count(*) from reports where ReportName = 'NameOfReport'"
Where 'NameOfReport' is the actual name of the report from the Report Wizard.
Note: The name of the report has to be surrounded by apostrophes ('). If your return value is 0, you wlll need to install the database feature of the Report Wizard installation.
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