Huge Collections of Software Manuals and Knowledgebase

GreatManuals.com
Huge Collections of Software Manuals and Knowledgebase

 
Home Contact Us Request to publish your help manuals Request to remove your help manuals
Introduction
» RealTimeQuery
» System Requirements
Assistants
» General Configuration
» Website Implementation
» Connecting to RTQ Server
Working Area
» Go to ONLINE/OFFLINE
» Operators
» Receiving Call
» Chat Window & File Transfers
» Status Window & Canned Messages
» Tracking Website Visitors
» Map
» HTML Code Generator
» Build DFD Interface
» Statistics
Menus & Interfaces
» Menus
» Toolbar
Common Properties
» General
» Connectivity
» Preferences
» Logs
» Colors & Fonts
» Sound
» Customize
» Advanced
» Proxy
» IP Blocker
» Name IP Addresses
Operator Properties
» Server
Server Properties
» Server
» Webserver FTP
» Departments
» Operators
» Redirect Calls
» Languages
» Adversiting
Routers Configurations
» General NAT Configuration
» Lucent Cellpipe 20A-GX-E
» Linksys BEFSR41
» U.S.Robotics Broadband Router
» Router's Default IP Address
Support Details
» Register RealTimeQuery
» Support
» Trademarks
 

Status Window & Canned Messages

Status Window

The status window shows general information about your connection status, received calls, IP changes, FTP negotiation and more.

live chat customer service software Business sms application bulk mobile text message broadcasting tool

The status window can not be closed, when closing this window it will be available on the upper tab.

Status Window

Canned messages

The canned messages window able you to send pre-made anwers to typical questions frequently asked by your visitors.

Click this button to show or hide the canned messages window: Canned messages

Canned messages

By doing right-click on a canned message the following menu appears:

Canned messages menu

Look and send
This option sends a canned message to the active chat window and able you to modify the message before send it.

Send as is
Use this option to send a canned message to the active chat window.

Add new message
Use this option to add new canned message.

Edit message
Use this option to edit an existing canned message.

Delete message
Use this option to delete a canned message.

Home | Contact Us | Request to publish your help manuals | Request to remove your help manuals