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Introduction
» RealTimeQuery
» System Requirements
Assistants
» General Configuration
» Website Implementation
» Connecting to RTQ Server
Working Area
» Go to ONLINE/OFFLINE
» Operators
» Receiving Call
» Chat Window & File Transfers
» Status Window & Canned Messages
» Tracking Website Visitors
» Map
» HTML Code Generator
» Build DFD Interface
» Statistics
Menus & Interfaces
» Menus
» Toolbar
Common Properties
» General
» Connectivity
» Preferences
» Logs
» Colors & Fonts
» Sound
» Customize
» Advanced
» Proxy
» IP Blocker
» Name IP Addresses
Operator Properties
» Server
Server Properties
» Server
» Webserver FTP
» Departments
» Operators
» Redirect Calls
» Languages
» Adversiting
Routers Configurations
» General NAT Configuration
» Lucent Cellpipe 20A-GX-E
» Linksys BEFSR41
» U.S.Robotics Broadband Router
» Router's Default IP Address
Support Details
» Register RealTimeQuery
» Support
» Trademarks
 

Connectivity

Connectivity

The General > Connectivity dialog shows the following options:

IP address type
Select the option dynamic IP if your IP address changes in time or in case you are not sure on what kind of IP address you are using. Select the option Static IP if your IP address never changes.

Port
Select the port used to receive connections, this value is 7220 by default.

LAN IP Address
This field shows your local IP, click the "check" button to get your current one.

Automaticaly check LAN IP when going online: this is useful on PCs which use DHCP to obtain its IP address.

WAN IP Address
RealTimeQuery needs to know the IP address used by your computer in Internet, in order to do this, RealTimeQuery connects to a CGI program that echoes your IP, it is a PERL script called rtq_echoip.cgi.
The rtq_echoip.cgi program is only called if your IP is dynamic. If you have a static IP address, just ignore the "Echo IP" field and enter your static IP in the "IP" field.

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By default RealTimeQuery is configured to use an rtq_echoip.cgi script located in www.realtimequery.com/live. Also you can use your own web server to host this script, you will find the rtq_echoip.cgi in the main folder of this RealTimeQuery distribution.

IP : This field shows your IP address, click the "check" button to get your current one.
Echo IP : Enter the URL of the rtq_echoip.cgi script.

NAT
Is this PC able to receive connections from outside your LAN?

Select YES if you know for sure that your router have configured a NAT pointing to your PC and Port.
Select NO if you router have not configured a NAT to your PC.

If you are unsure about this click the 'Check your router's NAT' button.

By default RealTimeQuery is configured to use an rtq_remotetest.cgi script located in www.realtimequery.com/live. Also you can use your own web server to host this script, you will find the rtq_remotetest.cgi in the main folder of this RealTimeQuery distribution.

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