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Introduction
» RealTimeQuery
» System Requirements
Assistants
» General Configuration
» Website Implementation
» Connecting to RTQ Server
Working Area
» Go to ONLINE/OFFLINE
» Operators
» Receiving Call
» Chat Window & File Transfers
» Status Window & Canned Messages
» Tracking Website Visitors
» Map
» HTML Code Generator
» Build DFD Interface
» Statistics
Menus & Interfaces
» Menus
» Toolbar
Common Properties
» General
» Connectivity
» Preferences
» Logs
» Colors & Fonts
» Sound
» Customize
» Advanced
» Proxy
» IP Blocker
» Name IP Addresses
Operator Properties
» Server
Server Properties
» Server
» Webserver FTP
» Departments
» Operators
» Redirect Calls
» Languages
» Adversiting
Routers Configurations
» General NAT Configuration
» Lucent Cellpipe 20A-GX-E
» Linksys BEFSR41
» U.S.Robotics Broadband Router
» Router's Default IP Address
Support Details
» Register RealTimeQuery
» Support
» Trademarks
 

Chat Window & File Transfers

Chat Window

The chat window able you to send text and files to visitors and other operators:

Chat Window

Window title
The window title shows the name of people chatting in this chat window. Visitors have a country flag and operators have a little monitor image.
When someone starts typing you will see their name blinking.

Send file button
Use this button to select a file to send to the chat window.

Minimize button
Use this button to minimize the chat window, the window will be available on the tab on the upper part of the program.

customer support tools group sms sender tool bulk sms manager utility

Close button
Use this button to close the chat window.

Force to load an URL
Use this button to send an URL, operators and visitors on the chat window will be forced to load the URL in their browsers.

File transfers

You can send files to a chat window, visitors and operators chating on that window will receive a link to get your file.

You can send files in three diferents ways:

Chat Window Clicking this button in the right-up corner of the chat window.

Drag & Drop Doing Drag & Drop from windows explorer to the chat window.

Ctrl+C Operation Copy Ctrl-C from windows explorer and Paste Ctrl-V to the chat window.

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