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Technical Support We hope that you will never encounter problems with CD Anywhere. However, the reality is things may come up that are not covered in this manual and you may need technical assistance. We strongly encourage you to check the table of contents or index of this manual to see if you can save yourself a phone call, and review the support information available on our website at www.alpeak.com. Should you find yourself at a loss and need to contact us directly, we will do our best to assist you with using CD Anywhere in every way we can. When You Call Before you call technical support, please have your version and serial number ready. We can only provide technical support if you have your serial number ready. This information will be verified. In addition, we will need to know the exact nature of your problem and what you have done to attempt to remedy it. Our technical support hours are Monday through Friday, 9 am to 5 pm. Pacific Standard Time (except holidays). Technical support is on a first come, first serve basis.
We can also be reached by fax or email; however, if your problem is urgent it is most likely in your best interest to contact us directly. Please refer to the registration card for our current technical support and fax numbers. Our homepage URL: www.alpeak.com Our support email: support@alpeak.com |