Technical Support

If you are unable to resolve a question or you have difficulty running MI, please call us or send us a letter or email describing the problem. Include the program version number, the exact text of the error message (if any) and a complete description of the problem, the option you were running when the error occurred and any supplemental data that you entered under the option. If possible, please also include a disk created using the Backup Data Files button (your data will be held in strict confidence). We will investigate the problem and respond as quickly as possible.

Answers to frequently asked questions are available on our web site at:
http://www.owlsoftware.com

We at 'Otto-Williams Ltd. take great pride in providing quick responses to our customer's questions. Including your phone number will also help in the event we need additional information to diagnose the problem.

Our technical support group can be reached at:

‘Otto-Williams Ltd. P.O. Box 513
Crownsville, MD 21032

Phone: 410-849-3590
EMail: owl@owlsoftware.com http://www.owlsoftware.com