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Introduction
 » VRS Recording System
 » Quick Start
Using VRS Recording System
 » Find and Play Recordings
 » Date-Time Scheduling
 » Call Audit Logs and Cost Estimates
 » Using Recording Logs and Data
 » DTMF Dial Digits Detection
Options
 » General Tab
 » Network Tab
 » Channels Tab
 » VoIP Channels Tab
 » Recordings Tab
 » Other Tab
 » Transmit Tab
 » Database Tab
 » Logs Tab
Setting Up
 » Password Options
 » Channel Properties
 » Virtual Audio Sources (VOIP)
 » Hardware Connection
  Transmit Tab

Send recordings by email

If this option is selected, VRS will send all recordings to the specified email address as an attachment to an email. This can be useful if you want to listen to recordings remotely.

VRS can send emails directly using your ISP's SMTP server. Open "Email Send Options" and select the "Use SMTP to send email directly to server" option and enter the name of your ISP's SMTP server (eg. smtp.yourisp.com). Ask your ISP if you do no know the SMTP server name. If your ISP requires 'authentication' for SMTP sending postfix :username:password to the SMTP server name.

Upload recordings via internet using FTP

If you have a FTP server or a website (with FTP access), select this option to make VRS upload all recordings to your server. This can be useful for backup purposes or to make the recordings available on the internet (either public or private depending on your FTP server setup).

You must enter the ftp server (eg. ftp.yourdomain.com), your username, password and the exact full folder into which you want the files uploaded (eg. /home/yoursite/www/recordings).

If you have any problems with the FTP setup, we strongly recommend you attempt to login manually with FTP software (eg. WS_FTP, CuteFTP) to double check you have the correct full path to the upload folder.

Mirror all recordings to this folder

If you have a backup drive or want to backup all recordings over the network, you can use this option. Note that recordings are only transferred after recording and compression is complete.

Run external exe

This is an advanced option to allow IT professionals to add other transmit features to VRS. For example to use a proprietary CODEC or to insert the file in to a database.

If this option is ticked, after VRS has completed compressing the file, it will run the specified executable. The program is usually a command-line program. The name of the file can be sent as an argument using %s which VRS replaces with the full path to the file.

Please include the full path to your executable, enclosed in inverted commas and enclose the %s in inverted commas as well. For example: "C:\\Program Files\\MyProgram\\myexe" -myoptions "%s"

All external executables will be run in the background.

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When you are running as a service your must consider the following:

Running as Local Service - Executables that have any form of display or input will fail in this mode, since programs started in this way do not have access to the User Interface. This also includes commandline applications that display a DOS Windows/Command Window.

Transmit fail options

If email, ftp or network copy fails VRS will wait a set time (default 600s) and try again for a set number of attempts (default 3). If it fails after this the file is abandoned. You can change the wait time and number of attempts. In order to help you fix mistakes during setup, VRS will automatically restart attempting any pending failed transmit after to open Options.

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