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Introduction
 » VRS Recording System
 » Quick Start
Using VRS Recording System
 » Find and Play Recordings
 » Date-Time Scheduling
 » Call Audit Logs and Cost Estimates
 » Using Recording Logs and Data
 » DTMF Dial Digits Detection
Options
 » General Tab
 » Network Tab
 » Channels Tab
 » VoIP Channels Tab
 » Recordings Tab
 » Other Tab
 » Transmit Tab
 » Database Tab
 » Logs Tab
Setting Up
 » Password Options
 » Channel Properties
 » Virtual Audio Sources (VOIP)
 » Hardware Connection
  Network Tab

Allow others to listen live with RemoteMonitor

When this option is enable you can listen to any recording live over your network on the internet with the RemoteMonitor program.

To restrict those who can listen add a user name or password. If you do this, the user of RemoteMonitor will need the same UserName and Password to be able to connect to VRS.

When this feature is enable VRS listens for TCP connections on port 264. If VRS is running behind a Firewall or NAT Gateway device you must set it to allow connections on that port (and redirect connection to that computer). If you do not know how to do this, speak to your network administrator.

Allow network control with VRS Remote Control

If you are running VRS on a central server you can start and stop recording on particular channels from other workstations on the network using VRS Remote Control. To enable this feature tick this option enter a user name and password and install VRS Remote Control on each other workstation. More information is available on the Help Pages of VRS Remote Control.

Enable Web Control Panel

VRS has a web control panel which, if enabled, lets you log onto VRS using any ordinary web browser over your network or even the internet (if you set your firewall to allow it). After you log in with your username and password you can search for, play or download recordings directly. This is perfect if VRS is running on a remote computer.

To access the VRS Web Control Panel, tick the "Enable web control..." option and enter a user name and password.

To offer the control panel VRS runs as a mini web server. It runs on port 81 (the normal port is 80 but VRS does not use this in case you have another web server on the same computer).

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To access the VRS Web Control Panel use one of the following address formats in your browser:

  • http://localhost:port eg. http://localhost:81 (if VRS is running on this computer)
  • http://computername:port (for use on a local computer network) eg. http://mycomputer:81
  • http://privateip:port (for use on a local computer network) eg. http://192.168.0.1:81
  • http://publicip:port (for internet use) eg. http://212.137.22.14:81
  • http://domainname:port (advanced option - if you have a DNS)

You need to make sure your firewall is not blocking the port (default port 81). Refer to your firewall settings to check the correct TCP/IP port is opened.

Speak to your network administrator about any networking problems you have. They can usually quickly fix routing or firewall problems.
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